Before my hiatus, I picked up two orders on marketplace:
6 Apothecary's Intricate Gossamer Insignia
2 Apothecary's Orichalcum Imbued Inscription
Made them, and mailed them off.
The recipient says they never received the full order and are asking for return of materials (which obviously, I can't do since I used them to make the above).
To complicate matters (dyslexic that I am), I reversed the subject lines on the mails in question; so now they're adamant that I only sent them 2 of the intricate gossamer (dunno if they noticed the subject for the orichalcum said 6).
I've asked them to petition the matter, but wanted to note it here in the event it takes a spot of time for them to either (a) do so or (b) get a reply.
My question is - can I use my accruing marketplace points to request materials to return to this person should it come to pass that they are not helped by ArenaNet?
